This document sets out the pre-contractual information relating to contracts celebrated at a distance on the website fecocivil.com, referred to in Article 4 of the Decree Law No. 24/2014 of February 14, and all subdomains/sub-websites. The domain fecocivil.com is property of Fecocivil - Ferramentas Para Construção Civil, S.A, com head office at Rua dos Carris, Lote 1B, Zona Industrial de Oiã, 3770-908 Oiã, legal entity no. 502474017, and registration number at the Commercial Registry Office of Oliveira do Bairro under no. 475, with capital stock of 390,000.00 euros henceforth abbreviated as Fecocivil. Fecocivil reserves the right to freely modify this pre-contractual information in order to adapt it to the applicable legislation, without the need for any prior notice. Both the navigation through the website fecocivil and sub-websites, as well as the purchase/ordering of any product or service on those addresses, presupposes the acceptance of this information and General Conditions of Usage on this page. The online sale is valid and applicable to the territory of Portugal.
Fecocivil reserves the right to modify unilaterally and at any time without notice, the presentation and content of the website, its services and general conditions of use, with the exception of contracts already concluded and in progress. These modifications will serve to improve the website, while at the same time improving the services offered to the user of the website who, if they do not agree with the changes introduced, you may terminate the contract.
All content and information contained in fecocivil.com and its subdomains, are property of Fecocivil and therefore the use, reproduction, copying and dissemination by others means of logos, text, images and videos on that website is subject to your prior authorisation in that regard. Product Information Fecocivil takes into consideration the information regarding the essential characteristics of the products by means of technical descriptions shared by their suppliers, of photographs and videos illustrating the products marketed, in strict respect of the best market standards.
If you wish to return a product, you must comply with the applicable legislation, namely the provisions of Articles 6 and 8 of Decree-Law No. 143/2001 of 26 April 2001 amended by Decree-Law No. 57/2008 of 26 March 2008, by Decree-Law No. 82/2008 of 20 March 2008, by Decree-Law No. 288/2008 of 20 March 2008, by Decree-Law No. 288/2008 of 20 March 2008, by Decree-Law No. 288/2008 of 20 March 2008. May and by Decree-Law no. 317/2009 of 30 October. Return for transport damage - If you detect any anomaly or damage caused by transport of the article you ordered should communicate to the email address: firstname.lastname@example.org
Returns and Right of Free Termination of Contract
a) Right of free movement:
The consumer shall have a period of 14 days from the day on which he acquires the physical possession of the goods or the day on which he acquires physical possession of the latter goods, in the case of several goods ordered in a single order and delivered separately, to proceed to the return of your order, and without the need to state the reason, according to the Article 10(1) of Decree-Law 24/2014 of 14 February. It may do so provided that the article is in the same condition as it was sold, in original packaging, and accompanied by all its accessories. You should contact us through email address: email@example.com for information on return procedures.
b) Conditions of Return in case of termination of contract:
Articles without signs of misuse, and whose handling in no case exceeds the one that is usually admitted to a commercial establishment under the terms and for the purposes of Article 13(3) and Article 14(2) of Decree-Law 24/2014 of 14/02. Return of the complete article, with all its components and original packaging in perfect condition.
Return Period: Until the 14th consecutive day, from the day of delivery, under the terms of Article 10(1) of Decree-Law 24/2014, of 14 February Reimbursement: In the case of return, the reimbursement of payments must be made by the same means of payment that was used by the consumer in the initial transaction, unless expressly agreed otherwise and provided that the consumer does not incur any costs as a result of the refund, after validation of compliance with the conditions for return described above, with Fecocivil having a period of up to 15 days for this purpose. The consumer shall return the goods no later than 14 days from the date on which informed Fecocivil of the decision to terminate the contract, having to bear the costs of the return of the goods.
Fecocivil is not liable for damages resulting from any computer viruses or any other situation to which it is extraneous and which prevents access and correct operation of the fecocivil.com domain and the services provided in the even.